Information we collect
Personal Information
When you create an account or use Bluetick AI, we may collect your name, email address, phone number, company name, billing information, and other information necessary to provide our services.
Usage Information
We automatically collect information such as browser type, IP address, device information, usage statistics, and system logs to improve our platform.
Customer Data
Any contacts, conversations, files, or business data uploaded by you remain your property and are processed only for providing our services.
How we use your information
- Provide and improve our services
- Process payments and subscriptions
- Respond to customer support requests
- Maintain account security
- Comply with legal obligations
- Send important service updates
We never sell your personal information.
Sharing of information
- With trusted service providers required to operate our platform
- With Meta or WhatsApp where necessary for WhatsApp Business integration
- When required by law or legal authorities
- During business transfers such as mergers or acquisitions
Cookies & tracking
We use cookies and similar technologies to improve website functionality, remember user preferences, and analyze website performance.
Data retention
We retain your information only for as long as necessary to provide our services or comply with legal obligations.
- Account information while your account remains active
- Customer data according to your subscription settings
- Billing records as required by applicable laws
Data security
We implement industry-standard security measures to protect your data.
- SSL/TLS encrypted connections
- Access control mechanisms
- Secure cloud infrastructure
- Regular security monitoring
Your rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Withdraw consent where applicable
Requests may be sent to our support email.
International transfers
Your information may be processed or stored on secure servers located in different countries depending on the infrastructure used by our service providers.
Children's privacy
Bluetick AI is intended for business use and is not designed for children under 18 years of age. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date.
Contact us
If you have any questions regarding this Privacy Policy, please contact us.
MinisoftAI
Kaadubeesanahalli
Bangalore – 560103
India
Phone: +91 93844 40735
Email: help@minisoftai.in
Website: https://minisoftai.in