Permitted uses
Bluetick AI is intended for legitimate business communication and customer engagement. You may use the platform for the following purposes:
- Customer support and service communications
- Order updates, appointment reminders, and transactional notifications
- Marketing messages sent only to users who have provided valid consent
- Business automation using approved WhatsApp Business features
Strictly prohibited
You must not use Bluetick AI for any unlawful, harmful, or abusive activities.
- Sending spam or unsolicited messages
- Using purchased, scraped, or unauthorized contact lists
- Sending misleading, fraudulent, or illegal content
- Attempting unauthorized access to systems or accounts
- Uploading malware or harmful software
- Violating applicable laws or regulations
WhatsApp policy compliance
All WhatsApp messaging conducted through Bluetick AI must comply with Meta's WhatsApp Business Messaging Policy.
- Use approved message templates where required
- Respect customer communication preferences
- Send messages only to users who have provided valid consent
- Comply with all applicable Meta platform policies
Opt-in & consent
You are responsible for obtaining valid consent before sending marketing or promotional messages.
- Website or application consent forms
- Customer-initiated WhatsApp conversations
- Email or SMS subscription confirmations
- Other legally valid opt-in methods
Enforcement
Violation of this policy may result in suspension or termination of your Bluetick AI account without prior notice.
- Temporary account suspension
- Permanent account termination for serious violations
- Restriction of platform access
- Reporting unlawful activities to relevant authorities where required
Report a violation
If you believe this policy has been violated, please contact us with the relevant details.
- Description of the incident
- Relevant account or workspace details
- Screenshots or supporting evidence (if available)
Email: help@minisoftai.in
Changes
MinisoftAI may update this Acceptable Use Policy from time to time. Any changes will be published on this page together with the updated effective date.